Molly Poppe joined the Chicago Transit Authority (CTA) in June 2019 as the Agency’s first Chief Innovation Officer. At the CTA, she is responsible for leading the development and implementation of new technology and digital strategies focused on customer communication and engagement and partnering with third-party organizations to launch integrated digital products and services that will help reduce mobility friction for transit customers. She works closely with agency departments on identifying and achieving operational improvements and service efficiencies through technology investments and strategic policy changes. She also helps to oversee the Ventra fare system – the first account-based transit fare system in the United States. Prior to joining the CTA, she spent over seven years working for Mayor Rahm Emanuel and the city of Chicago in various roles, including serving as Deputy Chief of Staff for Economic Development where she led the city of Chicago’s Mobility Task Force and the creation of the Roadmap for the Future of Transportation and Mobility in Chicago report. Molly started her career on President Barack Obama’s presidential campaign. She received her Bachelor of Arts degree in Political Science from the George Washington University in Washington, D.C.